Terms of Service

These Terms of Service ("Terms") govern your use of the Vroxa mobile game ("Application", "Service"). By downloading, installing, or using the Application, you agree to these Terms. If you do not agree, do not use the Application.

1. Parties and Definitions

• Service provider: Vroxa Games (legal entity in formation; currently operated under Engin Gülgör).
• User: A natural person using the Application.
• Content: The Application, its code, artwork, audio, levels, story, and all related materials.

2. Service Description

Vroxa is a touch-based mobile puzzle-action game where players split a ball into colored targets. The Service includes level play, progress saving, cross-device sync, leaderboards, seasonal events, and optional in-app purchases.

3. Account and Right of Use

• The Application can be used as a guest or with Apple/Google social sign-in.
• You are responsible for the security of your account and all activity on it.
• Creating multiple accounts, selling or transferring accounts is prohibited.
• The Service is intended for users aged 13 and above. Users under 13 may not use the Service.

4. License

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Application for personal, non-commercial purposes. This license does not transfer ownership or intellectual property rights.

5. Prohibited Conduct

The following behaviors are prohibited and may result in suspension or permanent deletion of your account:

• Use of cheat software, bots, automation, modified clients, packet manipulation, or similar tools
• Reverse engineering, accessing source code, or creating derivative works
• Unauthorized access attempts on the Service or our servers, DDoS, brute-force, SQL injection, etc.
• Unauthorized access to others' accounts or impersonation
• Manipulating scores or interfering with others' scores
• Unfairly obtaining leaderboard positions, seasonal rewards, or achievements
• Spam, harassment, hate speech, or unlawful content (in display names, support messages, etc.)
• Bypassing ads or artificially simulating ad views
• Practices that violate in-app purchases (jailbreak, IAP crack, refund abuse)

6. In-App Purchases (IAP)

• In-app purchases are made through Apple App Store / Google Play and are subject to those platforms' payment rules.
• In-game currency (coins, gems, etc.) is not real money, is non-refundable, and cannot be transferred to another account.
• Refund policy: Purchases are subject to Apple App Store / Google Play refund rules. Refund requests must be made through the respective platform; Vroxa Games does not process refunds directly. Purchases found to be fraudulent or obtained through cheating may be reversed.
• Prices, discounts, and campaigns may change without notice.
• Suspicious purchases may be reviewed and, if not verified, related in-game currency may be removed.

7. Service Availability

• The Service is provided "as is"; uninterrupted operation is not guaranteed.
• Temporary outages may occur due to maintenance, updates, infrastructure issues, or force majeure.
• We reserve the right to modify, suspend, or discontinue parts of the Service with or without prior notice.

8. Suspension or Deletion of Account

Your account may be suspended or deleted without prior notice in the following cases:

• Violation of these Terms
• Detection of cheating, automation, or abuse
• Account inactivity for 24 months or longer
• Lawful authority request

You can delete your account at any time from Settings > Delete My Account. Upon deletion, your personal data will be deleted or anonymized, except for data that financial regulations require us to retain (purchase records).

9. Intellectual Property

The Application and all its components (code, artwork, audio, story, level design, brand, logo) are the intellectual property of Vroxa Games. Copying, reproduction, distribution, derivative works, or commercial use requires permission.

10. Third-Party Services

The Application uses third-party services such as Apple App Store, Google Play, Apple Push Notification Service, and Firebase Cloud Messaging. Use of these services is governed by their respective terms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Vroxa Games:

• Does not warrant that the Service will be uninterrupted, error-free, or virus-free.
• Shall not be liable for indirect, incidental, special, punitive, or consequential damages.
• Total liability is limited to the amount you paid in the last 12 months.

Non-waivable consumer rights under applicable law remain reserved.

12. Indemnification

You are responsible for any damages, claims, or actions arising against Vroxa Games or third parties due to your use of the Application in violation of these Terms.

13. Changes

We may update these Terms from time to time. Material changes will be announced through in-app notifications and/or our website. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by Turkish law. Disputes arising from these Terms shall be subject to the jurisdiction of Istanbul Courts and Enforcement Offices. For consumer disputes, consumers may also apply to the consumer arbitration committee and courts in their place of residence.

15. Miscellaneous

• If any provision of these Terms is held invalid, the remaining provisions remain in effect.
• Failure by Vroxa Games to exercise any right under these Terms does not constitute a waiver of that right.
• These Terms constitute the entire agreement between the parties.

16. Contact

For questions: legal@vroxa.app